Shipping and returns
Last updated 26 October 2026
Where we ship
Within the United States only, for now.
What it costs
Shipping is free on orders over $30 and on every Cycle Kit. Other orders pay a flat $5.95. The exact amount is shown at checkout before you pay.
When it arrives
You will get an email receipt when you order and a tracking link when your order leaves us.
Returns
Because our products are food, we cannot take back opened pouches. If your order arrives damaged, or we sent the wrong thing, email hello@moonsown.com within 14 days of delivery with a photo, and we will replace it or refund you.
Questions
Write to hello@moonsown.com. A real person reads every message.